Hot Retail Sales Associate Job

Retail Sales Associate

In today's hectic environment filled with constant motion, we at T-Mobile USA pride ourselves on providing wireless communications that allow our customers to stick together with the people who mean the most to them. Based in Bellevue, Washington, T-Mobile USA, Inc., is the mobile communications subsidiary of Deutsche Telekom AG (NYSE: DT) and serves more than 30 million customers nationwide. We have more than 40,000 employees who work together to keep our customers connected through the quality of our service, the span of our coverage, the reliability of our network, and the value of our plans.

LEADERS COACH AND DEVELOP LEADERS!

Our Retail Sales Representatives are motivated, tech-savvy pros. These positions offer a great vantage point from which to hone professional sales techniques, learn all about the technology T-Mobile offers, and discover how you can earn solid income the first year on the job.

OPPORTUNITY-- YOUR CHANCE TO SHINE
T-Mobile's corporate structure is a little different from that of most other companies. Around here, we think that our entire organization should best serve our number one employees--the team on the front line serving our customers in the retail stores. So, we make sure our Retail Sales Representatives have the training and support they need to lay the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you'll be coached on the latest sales techniques and customer service skills as well as gain technical training on all of our cutting-edge products and services. Plus, your base-plus-commission pay structure is designed so that the sky's the limit for motivated and knowledgeable sales pros.

TALENT SUITABILITY-- ARE YOU THE RIGHT FIT?

Our best Retail Sales Representatives have a knack for matching customer needs with just the right products and services. They're knowledgeable, tech-savvy, and persuasive pros who are service-oriented, are motivated by a little friendly competition, and get a real kick out of a job well done. Our Reps also tend to thrive in a fast-paced environment and can handle all kinds of customers with ease. They enjoy both the flexible schedule this position affords and the camaraderie of being part of a hard-working sales team.

RESPONSIBILITIES

Retail Sales Representatives are expected to:
• Shine in customer service (and delight!)
• Keep abreast of the rapidly evolving T-Mobile technology
• Reap the many rewards of meeting or exceeding monthly sales goals
• Handle multi-tasking with ease
• Provide customer follow-up and ensure customer retention

QUALIFICATIONS

• Previous retail or customer service-oriented experience
• Stellar problem-solving skills
• Availability for flexible scheduling
• Ability to listen carefully and actively
• Interpersonal and communication skills that enable customers to feel comfortable with our products, features, plans, and services
• Basic computer skills
• Aptitude for sensing and responding to the range of shopping types
• High School Diploma or GED required